User Terms for Connected Vehicle Services – Australia and New Zealand

March 2025

These User Terms are between You and General Motors Australia and General Motors New Zealand

("GM" or “us” or "we"). They apply to your use of the connected vehicle services we make available

to You from time to time as defined below (the “Services”). These User Terms are legally binding.

Capitalised terms are defined below.

Definitions.

"Agreement" is defined in Section 1.1;

"Connected Device" means a device compatible with the Systems or Services that we install in your

Vehicle or that we authorise for use in connection with the Services;

"Feedback" is defined in Section 1.23;

"Fleet" means a group of Vehicles that are maintained, owned or leased by a third-party business or

other entity and not by an individual or family. For example, a rental car provided to You by a rental

car company or a Vehicle made available to You by an employer that maintains multiple vehicles for

employee use is often part of a Fleet;

"Fleet Company" is the company that owns, leases, or manages a Fleet;

"GPS" is defined in Section 1.14;

"Marks" is defined in Section 1.211;

"Permitted User" is defined in Section 1.16;

"Services" means the connected vehicle services that we make available to You from time to time, as

further described in Section 1.3 and on the Website;

"Software" is defined in Section 1.16;

"Systems" is defined in Section 1.16;

"Third Party Services" means services made available to You by a third party;

"Vehicle" means the automotive vehicle through which we make Services available;

"Website" means the websites we operate with the landing page located at cadillacanz.com and

gmspecialtyvehicles.com;

"Wireless Service Providers" means third parties that make wireless services available to You in

connection with the Services; and

"You" means each person accessing or using the Services.

User Terms - Connected Vehicle Services

1.1 Agreement to Terms. When You accept the User Terms during our sign-up process or when You

access or use the Services, You are indicating that You have read, understand, and agree to be

bound by these User Terms and the other terms, policies, guidelines, and processes they refer to

(collectively, the "Agreement") which include:

• the User Terms (this Section);

• the Privacy Statement (as referred to in Section 1.244);

• the License (as set forth in the Appendix to these User Terms); and

• other terms, guidelines, policies, or procedures that we post on the Website or communicate

through your Connected Device.

• If You do not agree with any of these terms, then You should decline these User Terms during

our sign-up process or other methods we make available to You. You are not permitted to

access or use any of the Services if You do not agree to be bound by the Agreement.

1.2 Safety. You must obey all laws, traffic rules, and traffic regulations governing the operation of your

Vehicle and use of your Connected Device(s), and You will not access and/or use any Service or

Connected Device in a manner that violates any law, rule, or regulation. Without limiting the

foregoing, it is your sole responsibility to exercise discretion and observe all safety measures

required by law, traffic rules, and traffic regulations while accessing and/or using the Services and

Connected Devices. Access to and/or use of the Services and Connected Devices are at your sole

risk and your sole responsibility and the Services and Connected Devices should be accessed

and/or used only when You can safely operate them. Refer to your online User Manual for

guidance. The online User Manual may be updated and revised as new features become available

for your Vehicle.

1.3 Service Details. Our Website describes the available Services, including instructions for Service

setup and operation, and any further terms, privacy statements, pricing, conditions, and

limitations of the Services. We may add, change, or remove Services from time to time, as

described on the Website or other notices we make available to You. You may cancel the Services

at any time, as described in Section 1.4 below. Here are some highlights of Services that may be

available to You:

a. Services offered at no additional fee: Services may be offered to You at no additional fee for

a defined period of time. Following that defined period of time, those Services will end

unless we mutually agree to extend them;

b. Services offered for an additional fee: Services may be offered to You for an additional fee;

c. Vehicle Health Monitoring: Services may be available for your Vehicle that collect data from

your Vehicle systems and provide You or your authorised repairer with diagnostic and

prognostic notifications, such as vehicle diagnostic services or vehicle health maintenance

services that we may deliver to You. These Services may not monitor all of your Vehicle

systems and do not report all conditions that may affect the operation of your Vehicle. For

example, conditions occurring while your Vehicle is off or conditions that develop rapidly may

not be reported using these Services. To the extent permitted by law, GM disclaims

responsibility for any loss, damage or personal injury caused by any failure of the Vehicle

Health Monitoring features;

d. Apps: Services may be available to You that allow You to download or use applications through

your Systems, including services offered through those applications and updates or upgrades

to those applications and services (collectively referred to as “Apps”). An App may be offered

by us or by third parties identified at the time You download or use the App. In addition to the

terms of the Agreement, access and use of each App is subject to the End User License

Agreement (the "License") attached to these User Terms, and to any additional terms

presented when You access or use the App. Please refer to each App for details on the specific

features and services that are available through that App; and

e. Payment. You may be offered a paid subscription service for the Services at some time in the

future. Details relating to that offer, including payment and the terms on which that offer is

made, will be provided at that time.

1.4 Your Right to Cancel the Services at any Time. Your Right to Cancel the Services at any Time. This

Agreement applies from the date of your acceptance until the Services are cancelled or terminated

by You or us as permitted in this Agreement. You may cancel the Services at any time. To cancel

the Services, You may email us at anz.care@gm.com. You must also contact us in this manner if

You wish to sell or transfer your Vehicle. We will refund any unused whole months and remaining

days of Services that You have paid in advance unless (a) the payment was included in the

purchase or lease price of your Vehicle or (b) the terms of the applicable Services (or the applicable

Third Party Services) dictate otherwise. You won't be entitled to any other refunds for the Services.

If You cancel the Services and later wish to reactivate the Services, You may be required to pay

reactivation fees.

1.5 Our Right to Terminate the Services. To the extent permitted by law and unless prohibited by

law, we reserve the right to terminate your participation in or access to the Services and this

Agreement if, in our sole judgment, You have violated this Agreement. For example, we may

terminate this Agreement immediately if: (i) You breach any obligation of this Agreement; (ii) any

person or party acting by, through, for, or in concert with You takes any action inconsistent with

this Agreement; (iii) You engage in, encourage, or participate in any unlawful, deceitful or

fraudulent conduct in any way relating to this Agreement or any of the Services; or (iv) You do not

agree with modifications to this Agreement as we may make available to You.

1.6 Duty to Notify GM Upon Sale or Transfer of Vehicle. You must notify us if You plan to sell or

transfer your Vehicle. This is important to help protect your account and your information, and to

avoid being charged for Services after your sale or transfer. To notify us, You may email us at

anz.care@gm.com. At any time, You may reset vehicle preferences to default settings, including

personal data and paired devices, through the Settings function in the vehicle.

1.7 Additional Termination Rights; Effect of Termination. In addition to other termination rights

provided in this Agreement, we may terminate this Agreement at any time by giving You thirty

(30) days prior written notice. We are not liable to You for termination or expiration of this

Agreement or the discontinuance of any or all of the Services, unless otherwise expressly provided

in this Agreement (including the applicable Service terms). Upon termination or expiration of this

Agreement, You must immediately stop using the Services and your license to the Software is

automatically and immediately terminated. All provisions of this Agreement which by their nature

survive termination or expiration, shall survive termination or expiration of this Agreement.

1.8 Fleet Vehicles. This Agreement also applies to You if You are the owner, manager, or user of a

Fleet that uses any of the Services. When You use the Services or drive a Fleet Vehicle with active

Services, You agree to be bound by this Agreement even if You did not buy or lease the Vehicle or

order the Services. If You own a Fleet Vehicle, then additional terms and conditions may apply to

the Services provided to your Fleet. If those additional terms and conditions conflict with these

User Terms, then the additional terms and conditions for fleet services will govern. If You drive a

Fleet Vehicle, the Fleet Company may permit You to order additional Services that are not part of

the Services provided to the Fleet Company, and You may also have the opportunity to purchase

Services for your own personal use. Those Services are also subject to this Agreement. Your Fleet

Company may also limit the types of Services that are available to You. The Services provided to a

Fleet may be governed by additional terms and conditions and different privacy statements than

those applicable to non-Fleet vehicles. Specifically, the Fleet Company may have requested

additional data collection or handling practices that differ from those associated with certain

Services. You should consult with the Fleet Company if You have questions about any

requirements, limitations, or data practices that may apply to your use of the Fleet Vehicle or

Services associated with a Fleet Vehicle.

1.9 Modification to Agreement. We may modify this Agreement by giving You notice or by asking You

to read and accept a new version of this Agreement. You will be deemed to have accepted those

changes if you continue to use the Services but, where those changes are detrimental to you, you

will be asked to agree to and accept the updated Terms. If You do not agree with any modification,

then You may not use the Services. Your continued access or use of any of the Services after our

notice indicates your acceptance to the modified Agreement.

1.10 Eligibility. You represent and warrant that You (a) have reached the age of majority in your

jurisdiction of residence and have full legal capacity to enter into binding contracts, or (b) are at

least 18 years of age and possess legal parental or guardian consent and are fully able and

competent to enter into and abide by this Agreement. If You do not satisfy these eligibility

requirements, then You should decline this Agreement using the mechanism we make available

to You. You are not permitted to use any of the Services until such time as You satisfy these

eligibility requirements and agree to all of the terms of the Agreement.

1.11 No Use of the Services by Children. The Services do not target, through advertising,

appearance, links to other sites or otherwise, children under the age of 18. If You are under the

age of 18 or are a parent or guardian of a child under the age of 18, please be aware that we do

not permit registration by, and do not knowingly collect any information from, children under the

age of 18. If You are a parent or guardian of a child under the age of 18, You must not allow them

to use, or consent to their registration to use, any of the Services.

1.12 Registration and Account. You will be required to create an account to use some of the

Services. If You create an account, You must:

• provide accurate and complete information, and update that information so it remains

accurate and complete;

• be solely responsible for your account activity;

• keep your account and password secure and not disclose them to anyone; and

• notify us immediately of any breach of security or unauthorised use of your account using our

contact information provided in the "Questions" section at the end of these User Terms.

1.13 Use of the Services is solely for your personal use or your use in connection with a Fleet as

permitted in this Agreement. Some Services may require a password, in which case you must

choose a password that is difficult for others to reveal. We may establish requirements in respect

of what is considered a sufficiently secure password. You are solely responsible for keeping your

password secret and must not reveal it to third parties. If you suspect that any third party has

gained unauthorised access to your password, you shall immediately change the password. If you

suspect that any third party has gained unauthorised access to any Services using your credentials,

please immediately contact us. To the extent permitted by law, GM will not be liable for any losses

resulting from unauthorised access to or use of the Services or your account. However, You may

be liable to GM or other parties due to such unauthorised access or use.

1.14 Service Limitations.

a. The Services are only available in Australia and New Zealand. The Services rely on wireless

communication networks and the Global Positioning System ("GPS") satellite network. NOT

ALL SERVICES ARE AVAILABLE EVERYWHERE, PARTICULARLY IN REMOTE OR ENCLOSED AREAS,

OR ON ALL VEHICLES, AT ALL TIMES. The area You are driving in may affect the services that

we can provide to You, including routing services.

b. The Services are only available in places where we have retained a Wireless Service Provider

for Service in that area and only if the Wireless Service Provider has technical compatibility

with the Connected Device, coverage, network capacity, and reception when and where the

Service is needed. Services that use location information about your Vehicle only work if GPS

satellite signals are unobstructed, available in that place and compatible with your Vehicle

systems.

c. Your vehicle must have a working electrical system (including adequate battery power) for

the services to operate.

d. The Services may not work if:

• equipment on your Vehicle is not properly installed;

• You have not maintained the equipment or your Vehicle in good working order;

• You do not comply with all applicable laws;

• You try to add, connect or modify any equipment or software in your Vehicle (such as

plugging devices into the Vehicle electrical system or diagnostic port);

• your Vehicle is not compatible with the Services or the wireless service and technology

provided by our Wireless Service Providers (this wireless service and technology is subject

to change); or

• other problems arise that we cannot control that interfere with the delivery or quality of

the Services, such as hills, tall buildings, tunnels, weather, electrical system design and

architecture of your Vehicle, damage to important parts of your Vehicle in an accident, or

wireless phone network congestion, poor network quality in remote areas, or jamming.

e. We and the Wireless Service Providers are not responsible for any delay or failure in

performance that (a) may have been prevented by You taking reasonable precautions or (b)

is caused by acts of nature, or forces or causes beyond our reasonable control (for example:

public utility electrical failure, acts of war, government actions, terrorism, civil disturbances,

labour shortages or difficulties - regardless of cause- or equipment failures including Internet,

computer, telecommunication or other equipment failures).

f. The routing data we provide is based on the most current map information available to us,

but the information may be inaccurate or incomplete. For example, the route data may not

include information about one-way roads, turn restrictions, construction projects, seasonal

roads or new roads. The suggested route may use a road that is closed for construction or a

turn that is prohibited by signs at the intersection. Suggested routes also do not consider

whether the areas travelled are residential, commercial, or mixed and do not factor in the

availability of public or private goods and services. Therefore, You should use good judgment,

obey traffic and roadway laws and instructions and evaluate whether following the routing

data provided through the Services is safe and legal based on the current conditions.

g. We recommend that You carefully read the applicable terms and policies that make up this

Agreement, including our Privacy Statement, before using the Services. If You use Third Party

Services, You acknowledge that the applicable terms of service made available by that third

party is a binding agreement solely between You and that third party, and not between You

and us, and that we are acting solely as an intermediary between You and that third party. We

are not responsible for the terms of service made available by such third party, including any

Wireless Service Provider, and we have no obligations or liabilities under those terms of

service.

h. Except with respect to our obligations under consumer guarantee legislation, we are not

obligated to provide any maintenance or support for the Services, technical or otherwise. If

we provide any maintenance or support for the Services, we may stop any such maintenance,

support, or services at any time.

1.15 Other Users. This Agreement applies to all users of your Connected Device. You are

responsible and liable for all activities of users of your Connected Device, including all access to or

use of the Services. Without limiting the foregoing, it is your responsibility to:

• inform other users of your Connected Device that their access to and use of the Services is

subject to this Agreement;

• inform other users of the privacy statements that apply to the use of Services; and

• ensure that other users of your Connected Device comply with the applicable terms of this

Agreement.

1.16 Software Updates; Suspension or Removal of the Services. You consent to GM and your

Vehicle manufacturer accessing the systems associated with your Connected Device and your

Vehicle (the "Systems") for the following purposes:

a. Software Updates. Your Systems involve software, data, Apps and related settings that GM

or your Vehicle manufacturer makes available to You (such items collectively referred to as

"Software"). The Software is licensed, not sold to You, and may need to be updated or changed

from time to time. You agree that GM may remotely access, deliver, install, update or change

Software (such actions collectively referred to as "Updates") without any further notice or

consent. For example, these Updates may enhance safety or security, or may maintain the

proper operation of your Vehicle. These Updates may affect or erase data that You have

stored in your Vehicle (such as saved navigation destinations, or pre-set radio stations). We

are not responsible for any affected or erased data due to an Update. Our Wireless Service

Providers will not deliver software updates to your Vehicle;

b. Suspension. We may be required from time to time to suspend or limit your access to or use

of the Services without further notice to You and without liability to You, to address system

issues, issues with your account, or other issues that may impact the performance, enjoyment,

or security of the Services;

c. Removal. Unless otherwise provided in this Agreement we may remove or discontinue the

Services or your account without further notice to You, and without liability to You. This may

occur as a result of our efforts to refine the Services to address performance degradation, or

to address changes in technology, customer interests, regulatory requirements, or business

needs;

d. Cybersecurity. As part of the Services, for the purpose of protecting your security, your rights,

and the security of your Vehicle and the Systems, You agree that we may (i) monitor the

Systems in your Vehicle and information within those Systems in accordance with the Privacy

Statement, and (ii) implement protective measures within the Systems to defend against

security threats;

e. Notice and Consent. If we provide further notice or request further consent to an Update (as

defined above), the notice or consent may be received or provided by any permitted user of

the Vehicle or the Services or Systems (a "Permitted User") on behalf of You, the Vehicle

owner(s), and all Permitted Users. You and the Permitted User receiving or providing that

notice or consent are responsible for notifying all other Permitted Users of the provided notice

and consent. However, You agree that in any case, we may Update the Software without

additional notice or consent; and

f. This Agreement will govern any Updates or other changes we make to the Services, Systems,

or Software for all Permitted Users.

1.17 Your Additional Representations and Obligations. You agree that:

a. You have the right and authority to enter into this Agreement;

b. You will monitor access and use of the Service in connection with your Vehicle or your

Connected Device to ensure that, at all times, such access and use is lawful and complies with

the Agreement;

c. You will provide us with true and accurate information and will keep that information up to

date;

d. You will be responsible for all costs and expenses, including taxes, losses, and liabilities,

incurred in connection with your use of the Services and any activities that You undertake in

connection with the Services or with this Agreement in any way;

e. Your agreement to and compliance with this Agreement does not violate any of your existing

obligations;

f. You will access the Services only through your established account(s);

g. You will not attempt to breach any security measures of the Services;

h. You will not copy, reproduce, distribute, decompile, reverse engineer, disassemble, remove,

alter, circumvent, or otherwise tamper with any security technology, convert to any use not

authorised by us or claim ownership in the Services or our or any other party's information or

materials associated with the Services;

i. You will not use the Services for any unlawful purpose, to harass any person, or for any

purpose not allowed by us;

j. You will not remove, modify, or obscure any copyright notices, trademarks, or other

proprietary rights notices on or contained in or on any portion of the Services or any

information or materials on or obtained from the Services;

k. You authorise us and those acting on our behalf to use automatic telephone dialling systems

to call, text, and deliver prerecorded or artificial voice messages to any telephone number You

provide, such as the telephone number associated with your Vehicle or your Connected

Device;

l. You will comply worldwide with all local, state, provincial, federal, and national laws, statutes,

ordinances, by-laws, and regulations that apply to your use of the Services; and

m. For the avoidance of doubt, we issue no telephone number to you.

1.18 Unauthorised Use or Modification of the Services. Any attempt by any user or any other

individual or entity to deliberately damage the services or software or undermine the legitimate

operation of the services or software is a violation of this Agreement. GM reserves the right to

investigate any suspicious activity and to take all such actions against and obtain such remedies

from any such person to the fullest extent permitted by law. GM reserves the right to disclose any

information about you, including your account and access to and use of your account, to law

enforcement as necessary to enforce this agreement, to comply with any court order, or as

permitted in the privacy statement. You are not granted the right to and You shall not engage in

any of the following activities:

• transmit any software or other materials that contain any viruses, worms, trojan horses,

defects, date bombs, time bombs, spiders, web-bots, screen-scrapers, or web crawlers or

other items of a destructive or disruptive nature;

• exploit the Services or Software in any unauthorised way, including by trespass or burdening

server or network capacity or infrastructure;

• modify, adapt, sublicense, translate, sell, reverse engineer, decompile, or disassemble any

portion of the Services or Software or remove, alter, circumvent, or otherwise tamper with

any security technology;

• "frame," "mirror," or resell any part of the Services or Software without our prior written

authorisation; or

• harvest or collect information about users.

1.19 Intellectual Property. The Services and Software are protected by United States and

international copyright laws and may be subject to other intellectual property protections,

including patent and trademark rights. You may not copy, distribute, modify, perform, broadcast,

display, transmit, reuse, re-post, use (except as expressly set out herein) or claim any right in any

aspect of the Services or Software, including the content, text, images, audio, and video without

GM's express, prior written permission.

1.20 Copyright Infringement Notification. If You or another party (in each case, the “Complaining

Party”) believe any content or any other aspect of the Services or Software infringe the

Complaining Party's copyright, the Complaining Party should send written notice of copyright

infringement to our designated copyright agent at the address given below. This notice must

provide the following information:

• A physical or electronic signature of a person authorised to act on behalf of the owner of an

exclusive right that is allegedly infringed.

• Identification of the copyrighted work claimed to have been infringed.

• Identification of the material on the Services or Software that is claimed to be infringing, with

information reasonably sufficient to allow us to locate the material.

• Information reasonably sufficient to permit us to contact the Complaining Party, such as an

address, telephone number and, if available, an electronic mail address at which the

Complaining Party may be contacted.

• A statement that the Complaining Party has a good faith belief that use of the material in the

matter complained of is not authorised by the copyright owner, its agent or the law.

• A statement that the information in the notification is accurate, and under penalty of perjury,

that the Complaining Party is authorised to act on behalf of the owner of an exclusive right

that is allegedly infringed.

Such written notification should be sent to:

General Motors Holdings LLC

400 Renaissance Center

Detroit, MI 48265

MC : 482-D24-B48

Phone: 313-667-3544

E-mail: copyright@gm.com

The notice may not be valid if the notice fails to comply with all of the requirements of this

Section. For clarity, only copyright notices should go to the above Copyright Agent. Any other

feedback, comments, requests for technical support, and other communications should be

directed to GM via the contact information provided in the "Questions" section at the end of

this Agreement.

1.21 Trademarks. Any trademarks, logos, and service marks (collectively "Marks") displayed in

connection with the Services are the registered and/or unregistered trademarks of GM or other

third parties. Nothing contained in this Agreement or the Services should be construed as granting,

by implication, estoppel, or otherwise, any license or right to use or display any Mark or any

variation thereof without the written permission of GM or the other owner thereof. Your use of

GM's Marks is strictly prohibited.

1.22 Export Compliance. You will comply with all laws and regulations applicable to the Services.

You may not use, export, re-export, import, sell or transfer any aspect of the Services except as

authorised by United States law and any other applicable laws and regulations. In particular, but

without limitation, no aspect of the Services may be exported or re-exported (a) into any U.S.

embargoed countries or (b) to anyone on the U.S. Treasury Department's list of Specially

Designated Nationals or the U.S. Department of Commerce Denied Persons List or Entity List. By

using the Services, You represent and warrant that You are not located in any such country or on

any such list. You also agree that You will not use the Services for any purposes prohibited by

United States law, including the development, design, manufacture or production of nuclear,

missiles, or chemical or biological weapons.

1.23 Information and Feedback. Consistent with these User Terms, You may need to provide us

information to deliver the Services. We also want your feedback regarding the Services. Any

information and materials that You submit in connection with this Agreement ("Feedback") is,

unless otherwise provided in the Privacy Statement, not considered confidential by GM and GM

has no obligation to keep the information or materials confidential or to return or destroy any

Feedback. Your Feedback is submitted voluntarily and without restriction, and GM is free to use,

reproduce, modify, distribute, display, perform, broadcast, sublicense and disclose any Feedback

in any manner, in any form or medium, whether now known or hereafter developed, without any

obligation, express or implied, to You, without any notification, payment or attribution to You. GM

has the right but not the obligation to monitor any Feedback that You submit.

1.24 Data Collection / Privacy. GM collects, uses, and shares information from and about You and

your Vehicle. The General Motors Australia & New Zealand Connected Services Privacy Statement

describes what GM does with that information. You consent to the collection, use, and sharing of

information described in the Privacy Statement and in any revisions to the Privacy Statement,

which may be modified as described in that document. If You sell, transfer, lease or dispose of

your Vehicle or your Connected Device You are solely responsible for deleting information about

You contained in the Vehicle or Connected Device, or in your related account. Please refer to the

Privacy Statement for more information about how we treat your personal information.

No Warranty by GM or Wireless Service Providers.

2.1 GM AND THE WIRELESS SERVICE PROVIDERS MAKE NO REPRESENTATIONS, CONDITIONS OR

WARRANTIES IN RESPECT OF THE SERVICES. THE SERVICES ARE PROVIDED "AS IS" AND "AS

AVAILABLE" INCLUDING WITH ALL FAULTS AND ERRORS AS MAY OCCUR THEREIN. TO THE EXTENT

PERMITTED BY LAW AND UNLESS PROHIBITED BY LAW, IN PARTICULAR INCLUDING UNDER ANY

CONSUMER GUARANTEE LEGISLATION, GM, ON BEHALF OF ITSELF AND ALL PERSONS AND

PARTIES ACTING BY, THROUGH OR FOR GM AND THE WIRELESS SERVICE PROVIDERS, EXPLICITLY

DISCLAIM ALL WARRANTIES OR CONDITIONS, EXPRESS, IMPLIED OR COLLATERAL, INCLUDING THE

IMPLIED WARRANTIES OF MERCHANTABILITY, ACCURACY, NON-INFRINGEMENT, SATISFACTORY

QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE IN RESPECT OF THE SERVICES.

2.2 TO THE EXTENT PERMITTED BY APPLICABLE LAW, AND UNLESS PROHIBITED BY LAW, IN

PARTICULAR INCLUDING UNDER ANY CONSUMER GUARANTEE LEGISLATION GM DOES NOT

WARRANT THE OPERATION, PERFORMANCE, OR AVAILABILITY OF THE SERVICES, OR ANY OF GM'S

PERFORMANCE OR PROCEDURES IN CONNECTION WITH THE SERVICES OR THIS AGREEMENT. TO

THE EXTENT PERMITTED BY APPLICABLE LAW, GM DOES NOT WARRANT THAT THE SERVICES WILL

CONTINUE IN EXISTENCE FOR ANY PERIOD OF TIME AND DOES NOT WARRANT THAT FUTURE

OPERATION OF THE SERVICES WILL BE COMPATIBLE WITH CURRENT OPERATION OR

APPLICATIONS.

2.3 TO THE EXTENT PERMITTED BY APPLICABLE LAW, AND UNLESS PROHIBITED BY LAW, IN

PARTICULAR INCLUDING UNDER ANY APPLICABLE CONSUMER LAW GM DOES NOT WARRANT OR

MAKE ANY CONDITIONS OR REPRESENTATIONS REGARDING THE SUITABILITY, AVAILABILITY,

ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY DATA OR MATERIAL OF ANY

KIND CONTAINED WITHIN THE SERVICES FOR ANY PURPOSE. GM AND THE WIRELESS SERVICE

PROVIDERS MAKE NO REPRESENTATIONS THAT THE SERVICES WILL BE FREE FROM LOSS,

INTERRUPTION, CORRUPTION, ATTACK, VIRUSES, INTERFERENCE, HACKING OR OTHER SECURITY

INTRUSION, AND GM AND THE WIRELESS SERVICE PROVIDERS DISCLAIM ANY LIABILITY RELATING

THERETO. GM AND THE WIRELESS SERVICE PROVIDERS DO NOT PROVIDE ANY WARRANTY AS TO

THE AVAILABILITY OF THE SERVICES OR THAT THE SERVICES WILL OPERATE WITHOUT

INTERRUPTION OR BE ERROR FREE.

2.4 TO THE EXTENT PERMITTED BY APPLICABLE LAW, AND UNLESS PROHIBITED BY LAW, IN

PARTICULAR INCLUDING UNDER ANY APPLICABLE CONSUMER LAW, GM AND THE WIRELESS

SERVICE PROVIDERS ARE NOT RESPONSIBLE FOR ANY FAILURES CAUSED BY SERVER ERRORS,

MISDIRECTED OR REDIRECTED TRANSMISSIONS, FAILED INTERNET CONNECTIONS,

INTERRUPTIONS OR FAILURES IN THE TRANSMISSION OF DATA, ANY COMPUTER VIRUS, ACTS OR

OMISSIONS OF THIRD PARTIES THAT DAMAGE THE NETWORK OR IMPAIR WIRELESS SERVICE,

DAMAGE OR INJURY CAUSED BY A FAILURE OR DELAY IN CONNECTING A CALL TO ANY ENTITY,

INCLUDING 112, OR ANY OTHER EMERGENCY SERVICE, OR OTHER TECHNICAL DEFECT, WHETHER

HUMAN OR TECHNICAL IN NATURE.

2.5 TO THE EXTENT PERMITTED BY APPLICABLE LAW, AND UNLESS PROHIBITED BY LAW, IN

PARTICULAR INCLUDING UNDER ANY APPLICABLE CONSUMER LAW GM DOES NOT WARRANT

THAT THE SERVICES WILL OPERATE PROPERLY ON YOUR EQUIPMENT AND YOU AND ONLY YOU

WILL BE RESPONSIBLE FOR ALL REPAIRS TO YOUR EQUIPMENT AND ANY OTHER LOSSES ACTUALLY

OR ALLEGEDLY CAUSED BY THE SERVICES.

2.6 SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER

WARRANTIES, SO SOME OF THE ABOVE DISCLAIMERS MAY NOT APPLY TO THE EXTENT SUCH

JURISDICTIONS' LAW IS APPLICABLE TO THIS AGREEMENT, IN WHICH CASE GM'S WARRANTIES

SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW. FOR EXAMPLE, CONSUMER LEGISLATION

IN AUSTRALIA AND NEW ZEALAND.

2.7 LIMITATIONS OF LIABILITY TO THE EXTENT PERMITTED BY LAW AND UNLESS PROHIBITED BY LAW,

INCLUDING UNDER APPLICABLE CONSUMER LAWS:

A. YOU, GM AND THE WIRELESS SERVICE PROVIDERS WILL NOT BE LIABLE IN ANY WAY IN

CONNECTION WITH THIS AGREEMENT OR THE SERVICES FOR ANY INDIRECT, SPECIAL,

PUNITIVE OR CONSEQUENTIAL DAMAGES OR AMOUNTS FOR LOSS OF INCOME, PROFITS OR

SAVINGS ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE SERVICES,

B. GM AND THE WIRELESS SERVICE PROVIDERS WILL NOT BE LIABLE IN ANY WAY ANY IN

CONNECTION WITH THIS AGREEMENT OR THE SERVICES FOR (i) ANY ACTION OR INACTION OF

THIRD PARTIES, (ii) ANY EVENTS BEYOND THE REASONABLE CONTROL OF GM OR THE

WIRELESS SERVICE PROVIDERS, (iii) ANY INJURIES TO PERSONS OR PROPERTY ARISING OUT OF

OR RELATING TO YOUR USE OF THE SERVICES, (iv) ANY DAMAGES ARISING OUT OF OR

RELATING TO THE INSTALLATION, REPAIR, UPDATES OR CHANGES TO SYSTEMS, SOFTWARE,

OR OTHER EQUIPMENT PROVIDED BY GM OR THE WIRELESS SERVICE PROVIDERS, (v) ANY

CHANGE OR REDUCTION IN, OR ANY LOSS OF SERVICES CAUSED BY CHANGES IN SYSTEMS,

SERVICES, OR INFRASTRUCTURE (SUCH AS THE WIRELESS SERVICE OR TECHNOLOGY

INFRASTRUCTURE) THAT ARE MADE AVAILABLE BY THIRD PARTIES, AND

C. GM WILL NOT BE LIABLE IN ANY WAY IN CONNECTION WITH ANY THIRD PARTY SERVICES. TO

THE EXTENT THAT GM OR ANY WIRELESS SERVICE PROVIDER ARE FOUND LIABLE FOR ANY

DAMAGES, LOSSES, LIABILITIES OR EXPENSES IN CONNECTION WITH THIS AGREEMENT OR THE

SERVICES, AND TO THE EXTENT ALLOWED BY LAW AND UNLESS PROHIBITED BY LAW, YOU

AGREE THAT GM'S AND THE WIRELESS SERVICE PROVIDER'S MAXIMUM AGGREGATE LIABILITY

SHALL BE NO GREATER THAN US$1,770.00. THESE LIMITS AND EXCLUSIONS APPLY EVEN IF

GM AND THE WIRELESS SERVICE PROVIDERS KNEW OR SHOULD HAVE KNOWN ABOUT THE

POSSIBILITY OF THE DAMAGES AND WHETHER ARISING BASED ON NEGLIGENCE, TORT, OR

BREACH OF CONTRACT. THESE LIMITATIONS SURVIVE ANY TERMINATION OR EXPIRATION OF

THE AGREEMENT, AND APPLY TO ANYONE USING THE SERVICES OR MAKING A CLAIM ON

YOUR BEHALF.

General

3.1 Relationship. Nothing contained in this Agreement will be construed to make either You or GM

partners, joint venturers, principals, agents, or employees of the other. Neither party has any

right, power or authority, express or implied, to bind the other.

3.2 Not Insurance. We are not an insurance company and do not recommend or endorse any

insurance company. You are responsible for your Vehicle insurance. The Services do not provide

your Vehicle insurance and are not an insurance product. The Services are provided as a

convenience. The payments You make for any of the Services are not related to the value of your

Vehicle or any property in it, or the cost of any injury to or damages incurred by You. You should

obtain and maintain appropriate insurance for your Vehicle and for any related risks.

3.3 Notices. Unless otherwise stated in this Agreement, all notices, requests, consents, approvals, and

other communications required or permitted by You under this Agreement must be in writing and

shall be deemed given when delivered in hand or five business days after being mailed using a

reliable national mail service, registered or certified mail, postage prepaid, and addressed to the

customer service Vehicle brand contact information in the "Questions" section at the end of these

User Terms. GM may change its address for notification purposes on giving notice to You. We may

issue notices via various channels, including by posting messages on the Website, sending You e-

mail, contacting You via our advisors, or using suitable systems available in your Vehicle or your

Connected Device. You consent to receive such notices and agree that any such notices that GM

sends to You shall be legally effective when sent. You agree that any notices sent by us by e-mail

or physical mail satisfy any requirement that the notices be provided in writing. If You do not

agree, do not accept this Agreement. You may have the right to withdraw your consent to

receiving certain electronic communications, and, when required by law, we will provide You with

paper copies of all documents and records upon request. You may do so by contacting us at the

phone number or email address provided under the "Questions" section at the end of these User

Terms. If You withdraw your consent, we reserve the right to terminate this Agreement. To receive

or access the notices we send via e-mail, You must have Internet access and a computer or device

with a compatible web browser. You will also need software capable of viewing files in Portable

Document format ("PDF"). To retain the notices we send You, your device or computer must have

the ability to download and store electronic communications, including PDF files. By accepting

these terms, You verify that You are able to receive, access, and retain the notices we may send.

You may change your e-mail address for notification purposes at any time by contacting us at the

phone number or email address provided under the "Questions" section at the end of these User

Terms.

3.4 Severability. If any term or provision of this Agreement, or of any document incorporated herein

by reference, is held by a court of competent jurisdiction to be contrary to law, then that term

shall be severed from this Agreement, and the remaining provisions of this Agreement or the

application of such provision to persons or circumstances other than those as to which it is invalid

or unenforceable shall not be affected thereby. Each provision of this Agreement shall be valid

and enforceable to the extent permitted by law and unless prohibited by law.

3.5 Waiver. No term or condition of this Agreement is waived and no breach is excused unless that

waiver or consent is in writing and signed by the party claimed to have waived or consented. No

consent by any party to, or waiver of a breach by the other, whether express or implied, shall

constitute a consent to, waiver of, or excuse for any different or subsequent breach.

3.6 References, Headings and Examples. In this Agreement, the article and section headings are for

convenience of reference only and will not be considered in the interpretation of this Agreement.

Examples given in this Agreement, which may be preceded by "including," "for example," "such

as," or similar language, are solely intended to be illustrative and are not limitative.

3.7 Governing Law, Venue. Unless otherwise required by law, these Terms and any use of the

Services shall be construed in accordance with and be governed by the laws of New South Wales

and the Commonwealth of Australia without regard to its conflict of law principles. The exclusive

venue, for all claims arising from these Terms and/or any Specific Terms, shall, unless otherwise

required by law, be the courts in New South Wales. For customers based in New Zealand, these

Terms and any use of the Services shall be construed in accordance with and be governed by the

laws of New Zealand. For those customers, the exclusive venue, for all claims arising from these

Terms and/or any Specific Terms, shall, unless otherwise required by law, be the courts in New

Zealand.

3.8 Customer Service. Our customer service department is available to address any concerns You may

have regarding the Services. You may email to GM Australia at anz.care@gm.com.

3.9 Entire Agreement. This Agreement, including the additional terms and policies that are referenced

in this Agreement, are the entire agreement between the parties with respect to its subject

matter, and there are no other representations, understandings or agreements between the

parties relative to such subject matter. You cannot change this Agreement unless GM agrees in

writing to the change. Unless otherwise provided in this Agreement, for any conflict between

these User Terms and other terms, policies or other materials that are referenced herein, these

User Terms will govern.

3.10 Questions. The Services are provided by GM. If You have any questions, comments or

complaints regarding this Agreement or the Services, feel free to contact us at any time by

emailing anz.care@gm.com.

Appendix to User Terms - Standard End User License

This Standard End User License ("License") applies to each App that You access or use in your Vehicle

or Connected Device. Capitalised terms, if not defined in this License, are defined in the User Terms.

If an App is provided by GM, then references to “Provider” in this license means GM. If the App is

provided by a third party as identified to You when You access the App, then references to “Provider”

in this License means the third party identified to You at the time of download. The Provider may

present additional terms to You when You access or use an App. In that case, those additional terms

apply in addition to the terms of this License, and this License will govern to the extent there are any

conflicts. If You do not agree to this License, You must uninstall and not use the Apps.

1. License. Provider is the owner or licensor of all right, title and interest in and to the App

including, without limitation, any content, graphics, audiovisual files, processes, and code,

along with all intellectual property rights in the App. Subject to your compliance with this

License, Provider grants You a limited, personal, non-commercial (unless a permitted use in

connection with Fleet Vehicles), non-transferable, non-sublicensable, revocable, non-

exclusive license to install and use the App solely in object code form for its intended purpose

as describe in this License and within the App on your Connected Device during the Term (as

defined in Section 7 below) of the License. You agree to abide by this License in your

installation and use of the App. The App is licensed to You but not sold to You.

2. Provider Updates, Modifications and Deletions. From time to time, Provider or GM may

remotely update, upgrade, modify, or delete the App for certain reasons, including, without

limitation, to enhance App or system functionality or stability or to address potential safety

or security concerns. You agree that Provider or GM may at any time automatically update,

upgrade, modify, delete, or stop supporting the App, or cause the App to be removed

automatically from your Connected Device during synchronisation with your account. If the

App is updated, upgraded or modified, whether to enhance or correct features or

functionality, then this License shall apply to the updates, upgrades and modifications in

addition to any other terms that are presented to You in connection with the update, upgrade

or modification. Neither the Provider nor GM has any obligation to provide any customer

support for the App or for the use of the application services.

3. Effect of Apps on Connected Devices. You understand that the download, operation and/or

use of App(s) may: (i) have an unintended or adverse effect on the Connected Device, any

system or software operating in or with the Connected Device, and/or one or more other

Apps,(ii) result in a modification or change to the Connected Device, any system or software

operating in or with the Connected Device, one or more other Apps, and/or the functionality

of any one or more of the foregoing; and/or (iii) render all or a portion of the Connected

Device, any system or software operating in or with the Connected Device, and/or one or

more other Apps inaccessible or unusable. You understand and agree that the download,

operation and use of Apps is at your own risk and is your own responsibility, and that Provider

has no obligation to provide customer support for the App or with regard to any effect it may

have on the Connected Device, any system or software operating in or with the Connected

Device, and/or one or more other Apps.

4. No reverse engineering; re-distribution or security circumvention. You agree not to reverse

engineer, disassemble, use in a compilation, decompile, repurpose, distribute, resell or modify

the App. You may only copy the App for purposes of transferring the App to your Connected

Device and operating the App on your Connected Device. You may not re-distribute the App

to other people that do not use your Connected Device or Vehicle. You agree to abide by and

will not circumvent any security means or access control technology included in or with the

App.

5. Open Source. If the App includes any Open Source Software, then your rights and

responsibilities with respect to the Open Source Software shall be governed according to the

terms of the applicable Open Source

6. License. “Open Source Software” means software made available to others under the terms

of an Open Source License; “Open Source License” means a software license that includes, but

is not limited to, terms that: (a) permit distribution or redistribution of the software, including

free of charge and for sale, by others without royalty or fee and allows for such

distribution/redistribution to include source code and compiled code; (b) permits

modifications, compilations, and derived works be created from the software and be

distributed under the same terms as the original software; or (c) attach to the software and

applies to all persons, entities, groups, organisations and institutions (the “Recipients”) to

whom the software is distributed and/or who redistribute the software without the need for

the Recipients to execute or otherwise acquire an additional license.

7. Term. This License shall continue until terminated by You or Provider or You cease use of the

App (the “Term”). You may terminate this License at any time by uninstalling the App. This

License shall terminate automatically at any time upon breach by You of any of the terms of

this License and in such event You will cease all use of the App.

8. Service terms and Web Site Terms apply. If You use the App to access or use any service, then

You agree to abide by the applicable terms of the service and warrant that You will do so. If

You use the App to access or use any web site, then You agree to abide by the applicable terms

of the web site and warrant that You shall do so.

9. Data Collection; Use and Back-up. To the extent GM is the Provider, GM may collect and store

information about You and your Vehicle through your use of the Connected Device and the

App. Any information collected by GM is subject to and governed by the Privacy Statement

included and posted with the App. When You use an App provided by a Provider other than

GM, the Provider may also collect, use, and share information (including sharing with us)

about You as described in that Provider's privacy policy. We recommend that You carefully

review that Provider's privacy policy before accessing or using that App. You have sole

responsibility for backing up or archiving any data You use with the App to the extent You

have the right to do so. Provider does not have any responsibility for maintaining, archiving,

or providing any data You use with the App and shall have no liability for any loss of access to

or use of such data.

10. Content provided by Provider. The App may make available to You content that is the

property of Provider or of others that give Provider permission to provide it to You. This

content is provided only for use through the App on the Connected Device and no right is

provided to You to, and You agree not to, copy, distribute, modify, perform, broadcast,

display, transmit, reuse, re-post, use or claim any right in the content provided by Provider.

You also agree that You will not use content provided by the Provider or through the App to

violate any law or harass any person, group or business. If the App links You to any third party

website or service, no right is provided to You to, and You agree not to, copy, distribute,

modify, perform, broadcast, display, transmit, reuse, repost, use or claim any right in the

content provided by the third party website or service unless You have legal permission from

the third party. You also agree that You will not use content from the third party website or

service to violate any law or harass any person, group, or business.

11. Your Transmissions and Use. You agree not to use the App to transmit or send any

information or data that You do not have the right to transmit or send. You also agree that

You will not use the App to transmit or send any information or data for any unlawful purpose

or to harass any person, group, or business.

12. DATA DISCLAIMER. The App may use various types of data to perform functions for You. YOU

ACKNOWLEDGE THAT THE DATA PROVIDED MAY NOT BE ACCURATE AND YOU USE THE DATA

AT YOUR OWN SOLE RISK. DATA THAT MAY NOT BE RELIED ON INCLUDES, BUT IS NOT LIMITED

TO, THE FOLLOWING: POSITION (I.E., LOCATION) DATA OBTAINED FROM THE VEHICLE OR

OTHERWISE; DATA OBTAINED FROM A WEBSITE OR THIRD PARTY SERVICE PROVIDER; AND

DATA OBTAINED FROM IN-VEHICLE SYSTEMS.

13. Content provided by third party sites. You understand that in using the App, You may

encounter material that You may find offensive, vulgar, or obscene. You also understand that

if You use the App to access services or websites, You may not be able to control search results

that may return links or “hits” that You may find offensive, vulgar, or obscene. You use the

App at your own risk and neither Provider nor GM shall have any liability for content that You

or others may find offensive or otherwise objectionable. GM is not responsible for examining

or evaluating the content or accuracy, does not warrant or endorse and will have no liability

for any third party materials, services, or websites.

14. Obey all laws related to operation of motor Vehicle. You acknowledge that the App (unless

installed by the Vehicle manufacturer) is not part of your Vehicle delivered to You when You

purchase or lease your Vehicle. If You believe that your App is not operating properly, You

should, if applicable, use the features of your account to remove the App from your Connected

Device. You agree and warrant that You will obey all laws, traffic rules and regulations

governing the operation of your Vehicle and You will not use the App in any manner that

violates such laws or regulations.

15. No guarantee of operation of features / networks. For services provided through networks,

while GM will arrange for connectivity from a Wireless Service Provider, any network

connectivity acquired after the 5-year included period will be charged at a cost to you . For

services provided through networks, Provider cannot promise that your communications will

not be intercepted by others and cannot promise that connections to websites and services

through networks will be available to You, uninterrupted, or error free. You agree that both

Provider and GM will not be liable for any damages for any loss of privacy occurring in

communication over such networks or for any loss of connectivity or loss, error, or failure of

other functionality provided through networks.

16. Not operational during all Vehicle modes. The App may provide features and functionality

that are not available during operation of your Vehicle.

17. NO WARRANTY. TO THE EXTENT PERMITTED BY APPLICABLE LAW, AND UNLESS PROHIBITED

BY LAW, IN PARTICULAR INCLUDING UNDER ANY APPLICABLE CONSUMER LAW, PROVIDER

MAKES NO REPRESENTATIONS, WARRANTIES OR CONDITIONS IN RESPECT OF THE PRODUCT

OR ANY SERVICE OR INFORMATION THAT PROVIDER OR THE PRODUCT MAKES AVAILABLE TO

YOU. THE PRODUCT, ANY SERVICE AND ANY INFORMATION THAT PROVIDER OR THE PRODUCT

MAKES AVAILABLE TO YOU ARE PROVIDED “AS IS” AND “AS AVAILABLE” INCLUDING WITH ALL

FAULTS AND ERRORS AS MAY OCCUR THEREIN. PROVIDER, ON BEHALF OF ITSELF AND ALL

PERSONS AND PARTIES ACTING BY, THROUGH OR FOR PROVIDER, AND FOR THE BENEFIT OF

GM, EXPLICITLY DISCLAIMS ALL WARRANTIES AND CONDITIONS, EXPRESS, IMPLIED, OR

COLLATERAL, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY

QUALITY, FITNESS FOR A PARTICULAR PURPOSE IN RESPECT OF THE PRODUCT OR ANY

SERVICES PROVIDED THROUGH THE PRODUCT, ACCURACY, AND NON-INFRINGEMENT OF

THIRD PARTY RIGHTS. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY PROVIDER

OR ITS AUTHORISED REPRESENTATIVE SHALL CREATE A WARRANTY.

PROVIDER DOES NOT WARRANT THAT THE PRODUCT WILL CONTINUE TO OPERATE OR

REMAIN AVAILABLE FOR ANY PERIOD OF TIME AND DOES NOT WARRANT THAT FUTURE

OPERATION WILL BE COMPATIBLE WITH CURRENT OPERATION OR APPLICATIONS. PROVIDER

DOES NOT WARRANT THAT USE OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE

OR THAT DEFECTS IN THE PRODUCT WILL BE CORRECTED.

PROVIDER DOES NOT PROVIDE ANY GUARANTEE, CONDITION, OR WARRANTY THAT THE

PRODUCT WILL OPERATE PROPERLY ON YOUR CONNECTED DEVICE, AND YOU AND ONLY YOU

WILL BE RESPONSIBLE FOR ALL REPAIRS TO YOUR EQUIPMENT AND ANY OTHER LOSSES

ACTUALLY OR ALLEGEDLY CAUSED BY THE PRODUCT.

PROVIDER DOES NOT PROVIDE ANY GUARANTEE, CONDITION, OR WARRANTY OF THE

ACCURACY OF ANY DATA MADE AVAILABLE TO THE PRODUCT OR YOU THROUGH THE

PRODUCT, WHETHER THE DATA IS LOCATION DATA OR ANY OTHER DATA AVAILABLE TO OR

THROUGH THE PRODUCT.

IF THE PROVIDER IS A THIRD PARTY, THEN YOU UNDERSTAND THAT THE PRODUCT IS

PROVIDED BY THE THIRD PARTY PROVIDER AND THAT GM DOES NOT PROVIDE ANY

WARRANTY WHATSOEVER (WHETHER MENTIONED IN THIS SECTION OR OTHERWISE)

RELATED TO THE PRODUCT OR ANY SERVICE OR INFORMATION PROVIDED BY OR THROUGH

SUCH THIRD PARTY PROVIDER PRODUCT.

SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER

WARRANTIES, SO SOME OF THE ABOVE DISCLAIMERS MAY NOT APPLY TO THE EXTENT SUCH

JURISDICTION'S LAW IS APPLICABLE, IN WHICH CASE GM'S WARRANTIES SHALL BE LIMITED

TO THE EXTENT PERMITTED BY LAW.

18. EXCLUSION OF DAMAGES AND LIMITATION OF LIABILITY. TO THE EXTENT PERMITTED BY

LAW AND UNLESS PROHIBITED BY LAW, INCLUDING ANY APPLICABLE CONSUMER LAW,

PROVIDER AND GM AND THEIR RESPECTIVE AFFILIATES AND THE EMPLOYEES, OFFICERS,

DIRECTORS, AND AGENTS THEREOF (“PROVIDER PARTIES”) SHALL NOT BE LIABLE IN ANY WAY

IN CONNECTION WITH THIS LICENSE, THE PRODUCT, OR ANY SERVICES OR INFORMATION THE

PRODUCT ACCESSES OR PROVIDES FOR ANY INDIRECT, SPECIAL, PUNITIVE, OR

CONSEQUENTIAL DAMAGES OR AMOUNTS FOR LOSS OF INCOME, PROFITS, OR SAVINGS

ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE PRODUCT. THESE LIMITS AND

EXCLUSIONS APPLY EVEN IF PROVIDER, GM OR ANY PROVIDER PARTY KNEW OR SHOULD

HAVE KNOWN ABOUT THE POSSIBILITY OF THE DAMAGES AND WHETHER ARISING BASED ON

NEGLIGENCE, TORT, OR BREACH OF CONTRACT. TO THE EXTENT THAT ANY COURT FINDS

PROVIDER, GM, OR ANY PROVIDER PARTY LIABLE FOR ANY CLAIM IN CONNECTION WITH THIS

LICENSE, THE PRODUCT OR ANY SERVICES OR INFORMATION THE PRODUCT ACCESSES OR

PROVIDES, AND TO THE EXTENT ALLOWED BY LAW, YOU AGREE THAT PROVIDER, GM, AND

THE PROVIDER PARTIES SHALL COLLECTIVELY ONLY BE LIABLE FOR DIRECT DAMAGES AND THE

MAXIMUM DAMAGES FOR ALL SUCH CLAIMS IN THE AGGREGATE SHALL BE NO GREATER

THAN AUD200 OR CURRENCY EQUIVALENT THEREOF.

FURTHER, THIRD PARTY PROVIDERS ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR

EMPLOYEES OF GM. TO THE EXTENT PERMITTED BY LAW, GM DOES NOT ASSUME LIABILITY

FOR ANY INJURY, DAMAGE, DEATH, LOSS, ACCIDENT, OR DELAY DUE TO AN ACT OR OMISSION

OF A THIRD PARTY PROVIDER.

TO THE EXTENT PERMITTED BY APPLICABLE LAW, GM SHALL NOT BE RESPONSIBLE FOR ANY

THIRD PARTY PROVIDER'S BREACH OF ANY WARRANTY INCLUDING, BUT NOT LIMITED TO, ANY

IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, NON-

INFRINGEMENT, OR ACCURACY, NOR SHALL GM BE RESPONSIBLE FOR ANY OTHER BREACH OR

WRONGDOING OF A THIRD PARTY PROVIDER (INCLUDING ANY LIABILITY IN TORT), AS TO ANY

PRODUCTS AND/OR SERVICES OR INFORMATION AVAILABLE THROUGH THE APPLICATION

SERVICES. GM SHALL NOT BE RESPONSIBLE FOR ANY THIRD PARTY PROVIDER’S FAILURE TO

COMPLY WITH THIS AGREEMENT NOR FOR ANY THIRD PARTY PROVIDER’S FAILURE TO

COMPLY WITH APPLICABLE FEDERAL, STATE, AND LOCAL LAW.

19. Indemnification. To the extent permitted by law, including under applicable consumer laws,

You will indemnify and hold Provider harmless from any and all liabilities, damages, costs, and

expense (including legal fees) that it incurs as a result of any third-party claim to the extent

arising from your breach of this License or any other negligent or intentional misconduct. You

will not indemnify Provider to the extent any loss to Provider is caused by Provider’s

negligence or wilful misconduct.

20. Disputes. Our customer service department is available to address any concerns You may have

regarding the Apps or the application services. You may email us at anz.care@gm.com. Most

matters are quickly resolved in this manner to our customer's satisfaction.

21. Applicable law, venue. This Agreement shall be interpreted in accordance with and governed

by the laws of Australia or New Zealand. in Australia, the courts of New South Wales shall

have exclusive jurisdiction.

22. Export compliance. You will comply worldwide with all laws and regulations applicable to the

App. You may not use, export, re-export, import, sell, or transfer the App except as authorised

by United States law and any other applicable laws and regulations. In particular, but without

limitation, the App may not be exported or re-exported (a) into any U.S. embargoed countries

or (b) to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or

the U.S. Department of Commerce Denied Persons List or Entity List. By using the App, You

represent and warrant that You are not located in any such country or on any such list. You

also agree that You will not use the App for any purposes prohibited by United States law,

including, without limitation, the development, design, manufacture, or production of

nuclear, missiles, or chemical or biological weapons.

23. Federal Acquisitions. If You are acting on behalf of the U.S. federal government or under any

activity directed or controlled by the federal government, then the App shall be considered

commercial computer software under 48 C.F.R. Chapter 2.

24. Notices. Provider may provide You with notices regarding the App, including changes to this

License, by email to your mail address associated with your GM account if available, by regular

mail, or by postings presented through the Apps or application services in your Vehicle or your

Connected Device.

25. Miscellaneous. You may not assign this License without permission of Provider. You, Provider

and GM are independent contracting parties. If the App is provided to You by a third party

Provider, You agree that GM and its subsidiaries are third party beneficiaries of the License

and thus GM or its subsidiaries can enforce this License against You even if it is not the

Provider of the App provided that if the doctrine of third-party beneficiaries is found to not

apply for any reason, the parties acknowledge and agree that while GM is not a party to this

License and has no obligations under this License, the Provider is a trustee of GM for the

limited purpose of holding in trust for GM the covenants in favour of GM. Accordingly, the

parties agree that GM may enforce such rights and agreements in its own right (without being

required to add the Provider as a party to any proceedings for such enforcement). If any term

of this Agreement is invalid or unenforceable, then it shall be severed from this Agreement

and the remainder of the agreement shall remain in full force and effect. No condition of this

License shall be deemed waived unless waived in writing by the party claimed to have waived.

This License is the entire agreement between the parties with respect to its subject matter,

and there are no other representations, understandings or agreements between the parties

relative to such subject matter. You cannot change this License unless Provider agrees in

writing to the change. Provider may modify this License by providing notice to You, and if You

do not agree with any modification, then You must stop using the App. Your continued use of

the App will be deemed acceptance of such modifications.